Automation of the configuration process for a transportation management application and the creation of a web application with an integration of an e-Learning solution to offer a new user experience

Abstract

The aim of this study is to provide a customized solution of a transportation management application for small business customers and to replace the manual process used for the creation of the configuration file and for the personalization of the application interface. Also, the customers knowledge gap related to the use of the application needs to be addressed. The final goal of this work is to ameliorate the personalization aspect of the application, solve the knowledge gap problem and offer small business customers a better experience with the transportation management application. In this study, we automatized the personalization process of the application, implemented an E-learning solution and created a new user experience using human computer interfaces principles. This study kicks off a review on E-learning and on web-based training, followed by a detailed study for the proposed E-learning solution. Finally, a prototype is developed to demonstrate the proposed solution and the new user experience.

Date	18 Oct 2017
Original language	American English
Awarding Institution	École de technologie supérieure
Supervisor	Marc Paquet (Supervisor)